| Critical Illness, Accident, or Hospital Indemnity Insurance |
Voya |
877-236-7564 |
voya.com/claims |
Claims for unexpected, serious illness or qualifying accident |
| Dental Plan |
Delta Dental |
800-662-8856 |
DeltaDentalNC.com |
Dental claims, provider networks, ID card |
| Disability—Short-and Long-term |
Reliance Matrix |
877-202-0055 |
matrixabsence.com |
Disability claims and covered benefits |
| Discount Page |
BenePlace |
800-683-2886 |
beneplace.com/ecuhealth/sign-in |
Discounts for a variety of merchants |
| ECU Health Employee Pharmacy |
ECU Health |
252-847-4311 |
myecuhealth.org/teamcentral/wellness/Pages/EmployeePharmacy.aspx |
Discounted prescription refills and OTC medicines |
| Employee Assistance Program (EAP) |
ECU Health |
877-843-7207 or
252-847-4357 |
ecuhealth.org/employee-assistance-program/contact-us |
Counseling Services, Behavioral health, Legal advice and Substance abuse issues |
| Flexible Spending Accounts (FSA) — Healthcare and Dependent Daycare |
WEX |
866-451-3399 |
www.wexinc.com |
Flexible spending claims and covered benefits |
| Health Savings Account (HSA) |
WEX |
866-451-3399 |
www.wexinc.com |
HSA claims and covered expenses |
| ID Theft Protection |
Norton LifeLock |
800-607-9174
9 a.m. – 7 p.m. EST |
gendigital.com/us/en/partner/employee-benefits/premier-plan |
LifeLock identity theft protection services, claims |
| Legal Services |
ARAG |
800-247-4184
Monday-Friday 8am - 8pm EST |
ARAGlegal.com/myinfo
Access Code: 18778ecu |
Will preparation, traffic tickets, real estate property protection, divorce, trusts and other legal services |
| Life Insurance |
Reliance Matrix |
800-351-7500 |
reliancematrix.com |
Life claims and covered benefits |
| Medical Plan |
Allegiance a Cigna Healthcare network |
800-258-5794 |
askallegiance.com/ecuhealth
Plan Group Number: 2005028 |
Medical claims, provider networks, temporary ID card |
| NC 529 College Savings Plan |
CFNC |
866-866-2362 |
cfnc.org |
Enrollment in the NC 529 College Savings Plan |
| Pet Health Insurance |
Pet Benefit Solutions (Wishbone) |
800-891-2565 |
wishboneinsurance.com/ecuhealth |
Pet health insurance information and covered benefits |
| Pharmacy— Prescription Drug Benefit |
Capital Rx |
833-554-4733 |
cap-rx.com |
Pharmacy claims and covered benefits |
| Retirement— Pension |
ECU Health Pension Center |
866-261-3573 |
myecuhealthpension.com |
Pension information for eligible team members |
| Retirement Savings Plans: 401(k) |
Fidelity Investments |
800-343-0860 |
netbenefits.com |
Online enrollment and customer service assistance |
| Vision |
EyeMed |
888-581-3648 |
eyemed.com |
Vision claims and covered benefits |
| Whole Life Insurance |
Unum |
800-635-5597 |
unum.com/employees |
Enrollment in fixed death benefit, claims assistance |
| Workers' Compensation |
ECU Health |
252-847-5509 |
myecuhealth.org/teamcentral/tafw |
Support for work-related injuries and return-to-work services |
